# North Carolina eVP #Doc2422746841

HCL Digital Experience subscription and support for North Carolina Medicaid PASRR

**Posted:** October 27, 2026
**Respond By:** November 06, 2026
**Identifier:** Doc2422746841
**NAICS:** 513210, 423430

North Carolina DHHS is seeking HCL Digital Experience licensing and manufacturer support for its Medicaid PASRR screening system.
- **Government buyer:** North Carolina Department of Health and Human Services (DHHS), Information Technology Division (ITD).
- **OEM:** **HCL** (HCL Software); the requested solution is HCL Digital Experience.
- **Base subscription:** One 12-month HCL Digital Experience Cloud Native Tier 1 term license with subscription and support, part number **TN100928Y01**, quantity **1**, covering up to **500,000 user sessions**.
  - Includes HCL Portal Server, HCL Web Content Manager, and HCL Digital Asset Management.
  - Manufacturer updates, upgrades, and technical support are included.
- **Optional renewals:** Two additional one-year subscriptions, each quantity **1**, for years two and three; each lists part number **TN100928Y01**.
- **Additional item:** Reinstatement and/or gap coverage fee, if applicable, quantity **1**; no part number specified.
- **Notable requirements:** Electronic delivery and direct portal access for agency administrators. The software supports North Carolina Medicaid’s Pre-Admission Screening and Resident Review (PASRR) screening system.
- **Term:** 12-month base period, with two optional one-year extensions.

### Description

The North Carolina Department of Health and Human Services seeks pricing for and procurement of HCL Digital Experience (DX) software and software support. The software and support are for Pre-Admission Screening and Resident Review (PASRR) screening used by NC Medicaid. Offers are due November 6, 2026, at 2:00 PM ET, and responses must be submitted through the State of North Carolina Electronic Vendor Portal by registered vendors.

[View original listing](https://evp.nc.gov/solicitations//details/?id=3109dd46-35d2-f111-a05a-001dd80072e8)