# SAM #36C24W27Q0012

VA market research for ScriptPro pharmacy equipment and related systems

**Buyer:** VA Healthcare System - Region 4 West
**Posted:** October 28, 2026
**Respond By:** November 03, 2026
**Identifier:** 36C24W27Q0012
**NAICS:** 339112, 423450, 423430, 423420

The Department of Veterans Affairs is researching a ScriptPro pharmacy equipment package for the Oakland VA Health Care System.
- **Government buyer:** Department of Veterans Affairs, Veterans Health Administration, through RPO West; Oakland VA Clinic / Oakland VA Health Care System, Oakland, California.
- **OEMs and vendors named:** **ScriptPro USA Inc.** is identified as the manufacturer of the ScriptPro equipment. Zebra is named for the ZD621 printer; Eyecon is named for the Model 9430. No reseller or distributor is identified by name.
- **Requested equipment and quantities:**
  - 3 pharmacy workstations; 3 Zebra ZD621-2P printers; 1 Pharmacy Server 300 with Remote Access Software (RAS); 2 Pharmacy Server 500 units with Pharmacy Services Portal Software (PSP).
  - 1 ScriptPro patient kiosk and 1 kiosk stand; 1 Eyecon Model 9430, without a label imaging camera; 3 Rx paperwork printers and 1 barcode card.
  - 1 ticket-window display; 1 audio-package speaker; 1 audio-package setup/system integration; 1 standard interface for Rx paperwork, medication guides, and Eyecon; 7 endpoint-security units for server computers, HCI VM, and client computers.
- **Notable requirements:** The attachment specifies brand-name ScriptPro equipment for compatibility with existing ScriptPro equipment, while the market research notice also invites information on functionally equivalent equipment. Equipment must be new and current, and no more than two years from manufacture; remanufactured and gray-market products are not acceptable. Sellers must be the OEM or an authorized dealer, distributor, or reseller so OEM warranty and service remain in place. The vendor must coordinate assembly and installation and provide electronic service manuals. Delivery is anticipated within a roughly two-month window; no overall contract period is specified.

### Description

<p>This will be a Firm Fixed Price requirement and for market research.&nbsp;</p>

<p>DISCLAIMER</p>

<p>&nbsp; This Sources Sought is issued solely for information and planning purposes only and does not constitute a solicitation.&nbsp; All information received in response to this Sources Sought is that is marked as proprietary will be handled accordingly.&nbsp; In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract.&nbsp; Responders are solely responsible for all expenses associated with responding to this Sources Sought.</p>

<p>Department of Veterans Affairs Veterans Health Administration (VHA) is publishing a Sources Sought Notice for the procurement of <strong>Brand Name,</strong> ScriptPro, Pharmacy Workstations: Kiosk and Med Dispensing Units. This is a Sources Sought notice and not a request for quotes. This request is solely for the purpose of conducting market research to enhance VHA s understanding of your company s offered services and capabilities. The Government will not pay any costs for responses submitted in response to this Source Sought Notice. This Sources Sought notice provides an opportunity for respondents to submit their capability and availability to provide the service requirement described below. Vendors are being invited to submit information relative to their potential to fulfill this requirement, in the form of a capability response that addresses the specific requirement identified in this Sources Sought. This Sources Sought is to facilitate the Contracting Officer a review of the market base, for acquisition planning, size determination, and procurement strategy. A solicitation will be posted at a later date.</p>

<p><strong>Please subject Title the email as follows: RFI 36C24W27Q0012</strong>&nbsp;<strong>ScriptPro, Pharmacy Workstations: Kiosk and Med Dispensing Units</strong></p>

<p>General Requirements: Brand name pharmacy workstations are needed for the Oakland VA Health Care System, Oakland, CA 94612 in accordance with the following requirements and stated in the Statement of Work (SOW):</p>

<p>The Department of Veterans Affairs is seeking both manufacturers and/or distributors of the exact match or functionally equivalent equipment to the following listed above.</p>

<p><strong>52.211-6 Brand Name or Equal.</strong></p>

<p>As prescribed in 11.107(a), insert the following provision:</p>

<p>Brand Name or Equal (Aug 1999)</p>

<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (a) If an item in this solicitation is identified as &ldquo;brand name or equal,&rdquo; the purchase description reflects the characteristics and level of quality that will satisfy the Government&rsquo;s needs. The salient physical, functional, or performance characteristics that &ldquo;equal&rdquo; products must meet are specified in the solicitation.</p>

<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (b) To be considered for award, offers of &ldquo;equal&rdquo; products, including &ldquo;equal&rdquo; products of the brand name manufacturer, must-</p>

<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (1) Meet the salient physical, functional, or performance characteristic specified in this solicitation;</p>

<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (2) Clearly identify the item by-</p>

<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (i) Brand name, if any; and</p>

<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (ii) Make or model number;</p>

<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (3) Include descriptive literature such as illustrations, drawings, or a clear reference to previously furnished descriptive data or information available to the Contracting Officer; and</p>

<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (4) Clearly describe any modifications the offeror plans to make in a product to make it conform to the solicitation requirements. Mark any descriptive material to clearly show the modifications.</p>

<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (c) The Contracting Officer will evaluate &ldquo;equal&rdquo; products on the basis of information furnished by the offeror or identified in the offer and reasonably available to the Contracting Officer. The Contracting Officer is not responsible for locating or obtaining any information not identified in the offer.</p>

<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (d) Unless the offeror clearly indicates in its offer that the product being offered is an &ldquo;equal&rdquo; product, the offeror shall provide the brand name product referenced in the solicitation.</p>

<p>(End of clause)</p>

<p><strong>VAAR 852.212-72 Gray Market Items:</strong></p>

<p>&nbsp;a) Gray market items are Original Equipment Manufacturers&#39; (OEM) goods sold through unauthorized channels in direct competition with authorized distributors. This procurement is for new OEM medical equipment only for VA Medical Centers. No remanufactures or gray market items will be acceptable.</p>

<p>(b) Vendor shall be an OEM, authorized dealer, authorized distributor or authorized reseller for the proposed equipment/system, verified by an authorization letter or other documents from the OEM, such that the OEM&#39;s warranty and service are provided and maintained by the OEM. All software licensing, warranty and service associated with the equipment/system shall be in accordance with the OEM terms and conditions.</p>

<p>(End of clause)</p>

<p><strong>FAR 52.212-2 Evaluation-Commercial Items</strong>: A copy of the authorized distributor letter from the contractor to verify that you are an authorized distributor of the products/services <strong>SHALL BE SUBMITTED WITH THE QUOTE WITH THE SOLICITATION AND IS MANDATORY.</strong></p>

[View original listing](https://sam.gov/opp/1f9c267d6ad24f788fea9a7f5d18ee73/view)
