# Massachusetts COMMBUYS #BD-27-1368-CHE01-CHE04-134781

On-site workforce education and regulatory-compliance support for the Massachusetts Veterans’ Home at Chelsea

**Posted:** October 26, 2026
**Respond By:** November 20, 2026
**Identifier:** BD-27-1368-CHE01-CHE04-134781
**NAICS:** 611430, 541611

The Massachusetts Veterans’ Home at Chelsea seeks on-site education and regulatory-compliance support for its long-term care workforce.
- **Government buyer:** Massachusetts Veterans’ Home at Chelsea, Education Department (CHE01), Finance organization unit (CHE04); the attachment identifies Tayla Wiggins and John Coulliard as contacts.
- **Service requested:** One contractor to assess training records, requirements, competencies, and gaps; develop and update an Annual Education Plan; coordinate and deliver training across all three shifts; validate competencies; track completion in HealthStream; report progress; support DPH and VA surveys and corrective actions; and provide final compliance documentation and transition materials.
- **Scale and goals:** The 24-hour facility serves approximately 250 veterans and has about 375 direct-care employees. Target outcomes include full completion of required annual education and timely completion of education-related corrective actions.
- **Named company/platform:** HealthStream is identified for training tracking and documentation; no specific HealthStream product is requested. No other vendors or OEMs are named.
- **Key qualifications and requirements:** Massachusetts RN license, leadership experience in a Level 2 long-term-care facility, regulatory knowledge, official CPR Trainer Certification, and ability to work on-site. The contractor must address applicable DPH, CMS, VA, and other state and federal requirements.
- **Contract term:** One year, with no renewal options specified.

### Description

The Massachusetts Veterans' Home at Chelsea seeks an experienced contractor to provide on-site workforce education and training support for a one-year period. The work includes assessing the workforce’s training and regulatory compliance, identifying outstanding requirements and priority needs, developing and supporting implementation of corrective action plans, and creating an Annual Training Plan. Services are intended to ensure compliance with applicable DPH, CMS, VA, state, and federal requirements. The RFR states a target maximum of one contractor, with the Purchasing Department retaining discretion to award more or fewer contracts.

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