# Cherokee Nation Procurements #165002

24/7 roadside assistance for Cherokee Nation Entertainment's approximately 214 fleet vehicles

**Posted:** October 23, 2026
**Respond By:** October 29, 2026
**Identifier:** 165002
**NAICS:** 488410, 488490

Cherokee Nation Entertainment is seeking a provider for round-the-clock roadside assistance for its approximately 214-vehicle fleet.
- Buyer: Cherokee Nation Entertainment, LLC (CNE); the attachment identifies the fleet contact as CNE Fleet. The opportunity is associated with Catoosa, Oklahoma.
- Services requested:
  - 24/7/365 roadside assistance for approximately 214 vehicles of various sizes.
  - Light-, medium-, and heavy-duty towing, including up to 100 miles and pricing for additional mileage.
  - Winching and vehicle recovery, tire changes and flat-tire assistance, vehicle lockout assistance, battery jump-starts, and fuel delivery.
- Important service requirements:
  - Customer service, dispatch, and roadside communications must be handled by agents located in the United States; international outsourcing is prohibited.
  - Proposals must state standard and maximum response times by region and vehicle class, procedures for delayed service, fuel types and maximum included gallons, and references from comparable commercial customers.
- Compliance considerations: Cherokee Nation TERO requirements may apply, including a 0.5% fee on the total contract award and possible labor agreement requirements. TERO preference documentation may be needed to claim preference; a successful provider may also be subject to Cherokee Nation Gaming Commission licensing, fees, and employee security or background checks.
- OEMs and service vendors: None are named in the notice or attachment.

### Description

Cherokee Nation Entertainment, LLC is seeking bids for 24/7/365 roadside assistance for approximately 214 fleet vehicles of various sizes. Services include towing up to 100 miles, winching and recovery, tire changes, lockout assistance, jump-starts, and fuel delivery. Customer service, dispatching, and roadside communications must be handled by agents located in the United States, with no international outsourcing. Proposals must include response times by region and vehicle class, escalation procedures for delays, and references from comparable commercial customers.

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