# Illinois BidBuy #27-350SOS-ITSOS-B-54649

BeyondTrust technical support and remote support licenses

**Posted:** October 21, 2026
**Respond By:** November 12, 2026
**Identifier:** 27-350SOS-ITSOS-B-54649
**NAICS:** 423430

The Illinois Secretary of State is seeking one-year BeyondTrust support and remote-support licensing for its Information Technology Department.
- **Government buyer:** Illinois Secretary of State, Office of the Secretary of State; Information Technology Department (ITSOS350), Springfield, Illinois.
- **OEM:** **BeyondTrust** is the named manufacturer and product vendor. The solicitation seeks bids from qualified, authorized resellers; no reseller is named.
- **Requested items:**
  - BeyondTrust Technical Support, part number **RS-CLOUD-EP** — **2,000 units**, for one year.
  - BeyondTrust Remote Support License, part number **RSU-CLOUD** — **40 units**, for one year.
- **Notable requirements:** Both items have a one-year term, with no renewal years specified. Bidders must be authorized resellers of the products.

### Description

The Illinois Secretary of State is seeking bids for BeyondTrust Technical Support, Part # RS-CLOUD-EP (1 year), and BeyondTrust Remote Support License, Part # RSU-CLOUD (1 year). The bid schedule lists 2,000 units of technical support and 40 units of the remote support license. The initial contract term is December 1, 2026, through November 30, 2027, and responses must be submitted electronically through BidBuy by November 12, 2026, at 2:00 PM.

[View original listing](https://www.bidbuy.illinois.gov/bso/external/bidDetail.sda?docId=27-350SOS-ITSOS-B-54649&external=true&parentUrl=close)