# City of Glendale PlanetBids #404318

Three-year Milestone XProtect Expert license and care renewals

**Posted:** October 20, 2026
**Respond By:** November 02, 2026
**Identifier:** 404318
**NAICS:** 423410, 423490

The City of Glendale Purchasing Department is seeking quotes for three-year Milestone XProtect Expert license renewals and coverage for 705 devices.
- **Government buyer:** City of Glendale, Purchasing Department (California).
- **OEM:** **Milestone**.
- **Products requested:**
  - 1 × MCPL-XPETDL-3Y — three-year Care Plus for an XProtect Expert device license, including all required base licenses.
  - 1 × MCPR-XPETDL-3Y — three-year Care Premium add-on covering 705 devices; it requires purchase of the Care Plus license.
- **Requirements:** Vendors must be authorized U.S. resellers of the manufacturer. Substitutions and equivalents are not accepted; models and specifications must match exactly. Quotes must remain valid for at least 90 days.
- **Vendors named in the notice:** Charity IT, Envoi Resources, Inc., Harout Khayalian, Hypertec USA Inc., Kambrian Corporation, Zerdic Communications LLC, and Zones IT Solutions Inc.

### Description

The City of Glendale is requesting quotes for Milestone software renewals, specifically three-year Milestone Care Plus for an XProtect Expert device license with required base licenses, and three-year Milestone Care Premium covering 705 devices as an add-on. The two license items have a term of November 1, 2026 through October 31, 2029. Quotes must be submitted using the attached form through PlanetBids or in a sealed paper envelope by November 2, 2026, at 11:00 AM. The vendor must be an authorized reseller for the U.S. market, and substitutions or equivalents are not allowed.

[View original listing](https://vendors.planetbids.com/portal/39503/bo/bo-detail/147523)