# SAM #7571MN27R00005

Nationwide HHS electronic security systems operations, maintenance, integration, and lifecycle support

**Buyer:** HEALTH AND HUMAN SERVICE
**Posted:** October 21, 2026
**Respond By:** November 04, 2026
**Identifier:** 7571MN27R00005
**NAICS:** 541512, 561621

HHS is seeking nationwide lifecycle support for electronic security systems across its facilities.
- **Government buyer:** U.S. Department of Health and Human Services (HHS), Program Support Center (PSC), Real Estate, Logistics, and Operations (RLO), Physical Security, Emergency Management, and Safety (PSEMS).
- **OEM platforms:** Lenel OnGuard by LenelS2, HID SAFE by HID Global, and Milestone XProtect by Milestone Systems.
- **Requested services:** Engineering, design, installation, integration, commissioning, operations and maintenance, inspections, testing, repairs, modernization, end-of-life replacement, system administration, configuration management, and software and license support.
- **Systems covered:** Physical access control, video surveillance and management, intrusion detection, duress alarms, intercoms, turnstiles, gate arms, elevator-control interfaces, and supporting network infrastructure. No product quantities or part numbers are specified.
- **Service delivery requirements:** Nationwide dispatch and service desk, 24-hour emergency response, qualified staffing, spare-parts inventory management, cybersecurity and supply-chain risk support, and FedRAMP-aligned cloud support when applicable. FISMA-related compliance support is also identified.
- **Scale and term:** Approximately 35 active facilities initially, with potential expansion to about 699 facilities across 10 regions. The anticipated term is a 12-month base period plus four one-year options.
- **Pricing and value:** Recurring operations and maintenance is anticipated to be firm-fixed-price; supplemental task-order work may use firm-fixed-price or authorized time-and-materials. The planning estimate is approximately $17.4 million across the base and option periods; it is not a guaranteed minimum or ceiling.

### Description

<p>The Contractor shall provide comprehensive, enterprise-wide lifecycle support for Electronic Security Systems (ESS) at Department of Health and Human Services (HHS) facilities nationwide. This includes the engineering, design, installation, integration, and commissioning of new systems; preventive and corrective maintenance; inspection, testing, and repair; system modernization and upgrades; system administration and configuration management; software and license support; and 24-hour emergency response.</p>

<p>Covered systems include Physical Access Control Systems (PACS), Video Surveillance/Video Management Systems (VSS/VMS), Intrusion Detection Systems (IDS), duress alarms, intercoms, turnstiles, gate arms, elevator-control interfaces, and the associated network infrastructure supporting these systems &mdash; primarily built on the Lenel OnGuard and Milestone XProtect platforms.</p>

<p>Services span routine, recurring operations and maintenance (priced firm-fixed-price) as well as supplemental, non-routine work such as installations, major component replacement, and modernization projects (priced firm-fixed-price or, when properly justified, time-and-materials). The Contractor is also responsible for staffing key personnel (Program Manager, Project Manager, System Administrator, System Engineer, Lead Technician, and supporting technicians), maintaining a nationwide dispatch/service desk, managing spare parts inventory, supporting cybersecurity and FedRAMP/FISMA compliance for any cloud-based components, and ensuring all work complies with federal physical security, IT security, and records-management requirements &mdash; all in support of approximately 35 active facilities at award, with the capacity to scale to roughly 699 facilities nationwide through funded task orders over a 12-month base period plus four option years.</p>

<p>The place of performance is <strong>nationwide</strong>, across Department of Health and Human Services (HHS)-owned, leased, or operated facilities. Specifically:</p>

<p><strong>At award:</strong> Approximately 35 active facilities, including major National Capital Region (NCR) locations and facilities within all 10 HHS Regions/Hubs.</p>

<p><strong>Potential ordering universe:</strong> Approximately 699 HHS facilities nationwide, which the contract may expand to through funded task orders (identification in this universe doesn&#39;t create an obligation &mdash; only facilities in the awarded schedule or a funded task order are actual performance locations</p>

[View original listing](https://sam.gov/opp/4af492bc290b4729b9f3331f0c01a3b0/view)