# Regional Alliance Marketplace for Procurement #221532

24-hour El Segundo Odor Complaint Hotline Answering Services

**Posted:** October 19, 2026
**Respond By:** December 03, 2026
**Identifier:** 221532
**NAICS:** 561421

The City of Los Angeles is seeking a contractor to operate its 24-hour El Segundo Odor Complaint Hotline.

### Description

The RFP seeks a contractor to continue operating a 24-hour answering service for the El Segundo Odor Complaint Hotline, as required by the AQMD Odor Abatement Order. Services include 24/7 live operator coverage, priority ringing, automatic call forwarding, answering resident calls, and dispatching messages. The contractor will contact the SCAQMD, refer complaints to HWRP, and provide notifications to El Segundo and LASAN staff. The estimated value is $136,080, and proposals are due December 2, 2026.

[View original listing](https://www.rampla.org/s/opportunity-details?id=006Ql00000LZdAUIA1)