# Arizona Procurement Portal #BPM007790

Arizona statewide kiosk and retail payment services

**Posted:** October 16, 2026
**Respond By:** November 09, 2026
**Identifier:** BPM007790
**NAICS:** 522320, 561440

Arizona is seeking statewide kiosk and retail payment services to collect child-support payments and other agency receivables.
- **Government buyer:** Arizona Department of Economic Security (ADES), including the Division of Child Support Services and the Office of Accounts Receivable and Collections.
- **Services requested:**
  - Facility kiosk debit/credit card payment sessions, priced per completed session.
  - Facility kiosk cash payment sessions, priced per completed session.
  - Reimbursement of monthly credit-card percentage fees.
  - Retail cash payment sessions, priced per completed session.
- **OEMs and vendors:** No OEMs, named commercial vendors, specific product models, or part numbers are identified in the available information.
- **Notable requirements:** Offerors are asked to provide line-item pricing, a detailed questionnaire response, information about existing and proposed retail store locations, and required offer and certification materials. They must also identify confidential or proprietary information and state whether they accept the solicitation terms without exceptions.
- **Amendment status:** Solicitation Amendment One and revised solicitation instruction and requirement documents were added. The available notice does not explain the amendment’s specific substantive changes; the overall service scope remains generally consistent.
- **Performance period and value:** Contract dates, duration, options, and estimated value are not specified.

### Description

The Arizona Department of Economic Security is seeking automated payment solutions throughout Arizona for clients making child support payments to the Division of Child Support Services and/or paying overpayments and billings to the Office of Accounts Receivable and Collections. The required services include facility kiosk debit/credit card and cash payment sessions, reimbursement of monthly credit card percentage fees, and retail cash payment services. The solicitation requires a detailed written questionnaire response, completed and signed forms and certifications, and information requested in Attachments 8 and 9. Solicitation Amendment One (1) has been issued.

[View original listing](https://app.az.gov/page.aspx/en/bpm/process_manage_extranet/14019)