# North Carolina eVP #274-ECC-FY2027-002

Annual cleaning and inspection of Raleigh 911 Center console workstations

**Posted:** October 16, 2026
**Respond By:** November 13, 2026
**Identifier:** 274-ECC-FY2027-002
**NAICS:** 561720, 811213

The City of Raleigh is seeking a contractor to clean and inspect approximately 53 workstations in its active 911 Center.
- **Government buyer:** City of Raleigh, Emergency Communications Department.
- **Requested service:** Annual cleaning, inspection, and minor maintenance of approximately **53 main call-center consoles** and associated peripherals.
- **Scope:** HEPA-vacuum and clean or sanitize reachable interior and exterior surfaces, including attached counters, shelves, computers, monitors, keyboards, mice, phones, and printers. Inspect consoles and components for alignment, stability, and defects; report repair needs; and perform minor tightening or refastening of console legs, screws, bolts, or chairs.
- **Notable requirements:** Use HEPA-certified, eco-friendly cleaning solutions; provide a detailed inspection report; work sensitively in an operating dispatch center and rotate stations to limit disruption. Staff must have employer-completed background checks and CJIS certification, and contractors should have 3–5 years of relevant experience.
- **Schedule:** Work is expected to take 3–5 business days during business hours, with exact service dates and contract term not specified. The cleaning is described as annual.
- **OEMs and named vendors:** No OEMs, manufacturers, or vendors are named in the solicitation.

### Description

The City of Raleigh is soliciting proposals for cleaning its 911 Center console workstations. Work includes vacuuming and cleaning or sanitizing reachable interior and exterior surfaces, including consoles, desks, computers, monitors, keyboards, and other peripherals, using HEPA-certified, eco-friendly cleaning solutions. The contractor is also expected to inspect the consoles and report abnormalities or needed repairs, check structural stability and electrical connections, and perform minor tightening or refastening as needed. Electronic bids are not permitted; proposals must be submitted according to the attachment instructions.

[View original listing](https://evp.nc.gov/solicitations//details/?id=544898e3-59c9-f111-aaae-001dd80bcb64)