# Regional Alliance Marketplace for Procurement #232175

Los Angeles business-certification system digitization and enhancement

**Posted:** October 14, 2026
**Respond By:** November 24, 2026
**Identifier:** 232175
**NAICS:** 541511, 541512

The City of Los Angeles is seeking to digitize and improve business-certification intake and case management.

### Description

The project will digitize, modernize, and enhance the City’s certification intake and management infrastructure. A qualified contractor under the Content Management/Customer Relationship Management Services (CM/CRM) bench will replace paper-based applications with an online portal on the Regional Alliance Marketplace for Procurement (RAMP) website. The work also includes building or upgrading back-end review, approval, and tracking tools on the Los Angeles Procurement Opportunity Portal (LAPOP) / Salesforce. The services support certification programs for disadvantaged, minority, women, small, disabled veterans, local, and LGBTQ+ business owners.

[View original listing](https://www.rampla.org/s/opportunity-details?id=006Ql00000m1BiXIAU)
