# SAM #eCommerce_Support_Services

DeCA eCommerce services and fulfillment support for the global commissary network

**Buyer:** AMC ACC APG Contracting Center West Sector
**Posted:** October 14, 2026
**Respond By:** October 27, 2026
**Identifier:** eCommerce_Support_Services
**NAICS:** 334111, 541511, 541512, 518210, 454110

The Defense Commissary Agency is seeking market research input on a modern eCommerce solution for its global commissary network.
- Government buyer: Defense Commissary Agency (DeCA); the RFI was issued by the W6QK ACC-APG Contracting Center, under the Department of the Army’s Army Contracting Command.
- Opportunity: Request for Information (RFI) for DeCA eCommerce Support Services; it is market research, not a solicitation.
- Requested service: Commercial eCommerce services and support for shopper-facing commerce and end-to-end order preparation and fulfillment, including picking, packing, staging, pickup, and delivery.
- Requested platform capabilities include a modular, API-first, cloud-native solution supporting catalog, pricing, promotions, inventory, orders, customer data, identity and eligibility validation, mobile experiences, personalization, and omnichannel fulfillment.
- Notable requirements: Support global, phased deployment; integration with DeCA systems; scalability, security, data portability, accessibility, and transition support. Software must meet Section 508 requirements and operate in FedRAMP or DoD Impact Level 2-or-higher environments. Resellers must provide OEM authorization.
- OEMs and vendors: No specific OEMs, vendors, products, or part numbers are identified in the available RFI summary.
- Quantities: No purchase quantities or unit counts are specified.

### Description

<p>Please see attached RFI.</p>

[View original listing](https://sam.gov/opp/52a6f772d4d0447297306f01fe2c9096/view)