# Durham Civicplus #27-1120

City of Durham solicitation for employee and retiree pharmacy benefits management

**Posted:** October 14, 2026
**Respond By:** November 13, 2026
**Identifier:** 27-1120
**NAICS:** 524292

The City of Durham Human Resources Department is seeking a self-funded pharmacy benefits manager for its employee and retiree health program.
- **Buyer:** City of Durham, Human Resources Department; contact named in the RFP: Gwendolyn Burnette.
- **Service requested:** Pharmacy benefit management (PBM), including claims administration, retail and mail-order pharmacy services, specialty pharmacy, clinical and utilization-management programs, member support, reporting, rebate administration, performance guarantees, and implementation.
- **Benefit and pricing requirements:** Proposals should match or improve the current dual-option plan, identify benefit differences, and price traditional and pass-through models. Address pharmacy benefits carved in and carved out, any added carve-out costs, and pricing or guarantee impacts from GLP-1 weight-loss medication coverage options.
- **Current administrator:** Aetna Healthcare (medical and pharmacy). **Independent Benefit Advisors** is identified as the proposal mailing recipient, not as the PBM provider.
- **Eligible population:** Benefits-eligible full-time and part-time employees working at least 30 hours weekly, elected officials, eligible retirees under age 65, and qualifying spouses, children up to age 26, and documented domestic partners.
- **Timing:** Service is expected to begin at the start of the 2027 plan year; plan years run July through June. The overall contract term and end date are unspecified. A three-year rate guarantee is recommended.
- **OEMs and products:** No product manufacturers, product part numbers, or purchase quantities are specified; this is a services procurement.

### Description

The solicitation seeks proposals for pharmacy benefits. Responses must be mailed by November 13, 2026, at 5:00 PM, to Independent Benefit Advisors, Attention: COD Health ASO RFP, 1121 Pemberton Hill Road, Apex, NC 27502. The source lists an attached document titled “COD - Pharmacy Benefit RFP.”

[View original listing](https://www.durhamnc.gov/bids.aspx?bidID=2434)