# Sacramento Opengov #DHA RFP 2027-005

Sacramento County Medi-Cal navigation, application, and renewal services

**Posted:** October 13, 2026
**Respond By:** November 03, 2026
**Identifier:** DHA RFP 2027-005
**NAICS:** 624190, 541930

Sacramento County’s Department of Human Assistance is seeking organizations to help residents access and retain Medi-Cal coverage through hands-on navigation and referral services.
- **Buyer:** County of Sacramento, Department of Human Assistance (DHA); the solicitation is for services in Sacramento County.
- **Requested services:** Outreach and plain-language education; application, renewal, and BenefitsCal/Truv navigation; account-access support; document collection and submission; status follow-up; and assistance with address or household updates and coverage-retention issues.
- **H.R. 1 navigation:** Explain work and community-engagement requirements, help participants identify possible qualifying activities or exemptions, organize supporting documentation, and connect them with relevant resources. The County—not the contractor—makes eligibility and documentation determinations.
- **Access and operating requirements:** Provide culturally and linguistically appropriate assistance through in-person, phone, virtual, and community-based channels. Requirements include an accessible public service location open at least 20 hours weekly, English, Spanish, and Russian language access, relevant direct-service experience, capacity for high-volume contacts, secure handling of personal and health information, and monthly and quarterly reporting.
- **Referrals:** Coordinate warm handoffs and follow-up with workforce, education, volunteer, health, disability-support, legal-services, and benefits-advocacy resources. Proposers must already be providing Medi-Cal navigation services in the Sacramento County region.
- **Named organization in an attachment:** Brain Learning Psychological Corporation appears in a separate federal-funds agreement-template schedule for TANF. That schedule describes up to $200,000 for a different, template-level TANF agreement with blank scope and compensation details; it is not identified as a Medi-Cal proposer or as a confirmed award for this solicitation.
- **Term and funding:** The proposed Medi-Cal agreement is described as a one-year term with two optional one-year renewals, subject to funding. The attachments also describe a shorter initial agreement period followed by possible extensions; the applicable term should be confirmed in the final agreement. No Medi-Cal funding amount is stated.
- **Products and quantities:** No product purchases, part numbers, or service quantities are specified.

### Description

The County of Sacramento, Department of Human Assistance, is soliciting proposals for Medi-Cal navigation support services. Services include outreach and education, pre-application and application assistance, document collection and submission, renewal navigation, follow-up, and help understanding H.R. 1 work or community-engagement requirements; contractors do not determine eligibility. The work is intended to support timely, complete Medi-Cal applications and renewals and reduce processing barriers for Sacramento County residents. The proposed contract term is one year, with two optional one-year renewals contingent on federal and state funding; the expected budget is not stated.

[View original listing](https://procurement.opengov.com/portal/saccounty/projects/299433)
