# SAM #IHS1528688

IHS seeks HSPD-12 portal development and identity-system integration services

**Buyer:** PSC Acquisition Management Services
**Posted:** October 14, 2026
**Respond By:** October 19, 2026
**Identifier:** IHS1528688
**NAICS:** 541512, 541511

The Indian Health Service is seeking market information on technology services to support HSPD-12 implementation and related identity-management workflows.
- Government buyer: Indian Health Service (IHS), Office of Management Services (OMS), Division of Administrative and Emergency Services (DAES).
- The Request for Information seeks input from Indian Economic Enterprises and Indian Small Business Enterprises; it is not an award announcement.
- Named platform vendors and systems:
  - **ServiceNow** — platform for the three requested portal modules and existing service-management environment.
  - **SailPoint** — identity-management platform to integrate with SCMS.
  - **ID.me** — named integration system.
  - Smart Card Management System (SCMS) and Security Manager are also named systems; no manufacturer is identified for either.
- Requested services: develop three ServiceNow portal modules for personnel security, contractors, and applicants; digitize an inter-OpDiv regional HSPD-12 scheduling workflow; and integrate SailPoint and SCMS for user principal name and email synchronization. Integrations also involve the existing ServiceNow instance, ID.me, and Security Manager.
- Additional security controls and potential firewall modifications may be required. No product quantities or part numbers are specified.
- Performance is remote during standard business hours, with no travel required. The period includes a 12-month base and one 12-month option.

### Description

<p>The Department of Health and Human Services seeks a source to provide all personnel, equipment, tools, materials, supervision, and quality control necessary to provide technology solutions for development of three Service Now portal modules to support integrated processes with the Smart Card Management System (SCMS), existing Service Now instance, SailPoint, Id.me, and Security Manager. The source shall develop the Service Now personnel security, contractor, and applicant modules that support integration. The source shall digitize a scheduler workflow for inter OpDiv regional HSPD-12 scheduling and integrate the SailPoint and SCMS systems for user principal name and email synchronization. Additional security controls and potential firewall modifications may also be required for implementation. See Sources Sought doocumentation attached.</p>

[View original listing](https://sam.gov/opp/90842a25f2d14995b88a2da08c97b381/view)