# City of Jacksonville #18258-27

Three-year maintenance for Lodox Statscan, Xmplar-DR, and eXero-DR imaging systems

**Posted:** October 09, 2026
**Respond By:** October 17, 2026
**Identifier:** 18258-27
**NAICS:** 811219

The City of Jacksonville Medical Examiners is seeking a three-year maintenance agreement for three critical imaging system types as they leave warranty coverage.
- **Government buyer:** City of Jacksonville, Medical Examiners; buyer contact: Carmella Spitler.
- **Named systems/OEM reference:** Lodox Statscan, Xmplar-DR, and eXero-DR. No maintenance vendor is named; Lodox is the only manufacturer name apparent in the system names.
- **Requested service:** Maintenance coverage for the imaging systems, including full parts and labor and remote access. No quantities by system, part numbers, or detailed task schedule are provided.
- **Notable requirements:** Pricing should account for equipment age, X-ray tube age and exposure count, geographic location, and travel costs. The notice notes there are only three technicians across North America.
- **Term:** Three-year agreement, beginning upon execution and continuing through completion and acceptance; no specific calendar dates are provided.

### Description

The City of Jacksonville is soliciting maintenance service plans for its Lodox Statscan, Xmplar-dr, and eXero-dr critical imaging systems. The machines are coming out of warranty or extended warranty. The source states that service plans are valued based on risk, considering the machine's age, the x-ray tube's age, and the number of exposures on the tube. Responses must be submitted through the City's 1Cloud e-procurement system.

[View original listing](https://eims.fa.us2.oraclecloud.com/fscmUI/faces/NegotiationAbstracts?prcBuId=300000008806179)