# City of Columbus #RFQ033850

Columbus Public Health and WIC In-Person Interpretation Services

**Posted:** October 09, 2026
**Respond By:** November 09, 2026
**Identifier:** RFQ033850
**NAICS:** 541930

The City of Columbus is seeking professional in-person interpretation services for Columbus Public Health and its WIC program.
- **Government buyer:** City of Columbus; Columbus Public Health (CPH), including the Columbus WIC Program. Offices involved include CPH Language Services and the Center for Public Health Innovation.
- **Services requested:** On- and off-site spoken-language and American Sign Language (ASL) interpretation for staff and customers across Columbus, Worthington, and Franklin County. Coverage includes CPH buildings, WIC clinics, homes, and businesses.
  - Provide at least 7,230 service hours annually, including at least 5,419 Spanish hours and 847 Haitian Creole hours.
  - Provide scheduled appointments and emergency requests; emergencies with less than 24 hours' notice must be fulfilled within 45 minutes. Services must be available on request 24 hours a day, seven days a week.
  - Provide regular in-house Spanish and Haitian Creole interpreter coverage at designated CPH and WIC locations, with qualified replacements for absences.
  - Other languages include, among others, Arabic, Chinese, French, Portuguese, Somali, Swahili, Vietnamese, and ASL.
- **Requirements:** Interpreters must meet language-proficiency, training, ethics, confidentiality, and cultural-sensitivity requirements. NBCMI, IMIA, and CCHI certifications are preferred. Scheduling and service tracking must be HIPAA-compliant, and providers must support continuity planning and responsive handling of complaints or incidents.
- **Pricing and reporting:** Submit fixed unit prices. Monthly invoices must include Excel utilization summaries; quarterly and annual appointment or usage reporting is also required. Limited translation or proofreading and client appointment calls may be requested.
- **Named OEMs/vendors:** No product manufacturers or service vendors are identified. NBCMI, IMIA, and CCHI are cited as certification organizations, not vendors.
- **Contract term:** One-year initial term with four additional one-year renewal options, for up to five years total.

### Description

Columbus Public Health is seeking qualified agencies to provide in-person interpretation services, delivering oral language assistance to its clients. Services must be available upon request 24 hours a day, seven days a week, and will be scheduled through the Center for Public Health Innovation and Columbus WIC Program Staff. The initial contract period is April 1, 2027, through March 31, 2028, with an option to renew for four additional one-year periods, ending March 31, 2032. Proposals and the required proposal signature page and affidavits must be submitted as PDFs.

[View original listing](https://columbus.bonfirehub.com/opportunities/257986)