# North Carolina eVP #298-FY27-ITS-RFI-OnPremisesTylerMunisSaaSReplace

RFI for SaaS ERP/HCM and Water/Sewer Customer Information System replacements

**Posted:** October 09, 2026
**Respond By:** October 22, 2026
**Identifier:** 298-FY27-ITS-RFI-OnPremisesTylerMunisSaaSReplace
**NAICS:** 513210, 541511, 541512, 541519

The City of Asheville is gathering vendor information on SaaS replacements for its on-premises Tyler Munis system.
- **Government buyer:** City of Asheville, North Carolina; no sub-agency or purchasing office is identified.
- **Incumbent system:** Tyler Munis is named as the current system to be replaced; no proposed solution vendor or OEM is specified.
- **Requested solutions:**
  - Integrated SaaS ERP/HCM platform for Finance, Payroll, and HR.
  - Separate SaaS Customer Information System (CIS) for Water/Sewer utility billing, meter operations, and field maintenance.
- **Requested vendor information:** Product capabilities, implementation approaches, and budgetary estimates.
- **Quantities and part numbers:** None provided; the request concerns enterprise software solutions rather than specified catalog items.
- **Procurement context:** This is an information-gathering RFI, not an award notice.

### Description

The City of Asheville is seeking information from qualified vendors on SaaS solutions to replace its current on-premise Tyler Munis system. The requested information covers an integrated ERP and HCM platform for Finance, Payroll, and HR, as well as a separate CIS for Water/Sewer Utility Billing, meter operations, and field maintenance. Vendors are invited to provide information about product capabilities, implementation approach, and budgetary estimates. Responses are due October 22, 2026, at 4:00 PM; questions are due October 20, 2026, at 4:00 PM.

[View original listing](https://evp.nc.gov/solicitations//details/?id=25cbc678-e7c3-f111-aaae-001dd80bcb64)