# Georgia Procurement Registry #53000-eRFP-002089-2027

Enterprise IT service management and helpdesk system for Columbus State University

**Posted:** October 08, 2026
**Respond By:** November 03, 2026
**Identifier:** 53000-eRFP-002089-2027
**NAICS:** 541512

Columbus State University is seeking proposals for an enterprise IT service management and helpdesk system.
- **Government buyer:** Columbus State University, a State of Georgia institution in Columbus, Muscogee County.
- **Requested solution:** Enterprise IT service management and helpdesk application software; no product model, part number, or quantity is specified.
- **Related services:** Software consulting, maintenance and support, computer support, and system implementation and engineering.
- **OEMs and vendors:** No OEMs, product manufacturers, or suppliers are named in the opportunity.

### Description

This RFP seeks a qualified supplier to establish a contract for the State Entity’s needs described in the sourcing event. The procurement is for an enterprise IT service management and helpdesk system, with classification codes covering application software, software consulting, maintenance and support, and system implementation and engineering services. Qualified suppliers are invited to submit responses for evaluation and potential award. The response deadline is November 3, 2026, at 2:00 PM ET.

[View original listing](https://ssl.doas.state.ga.us/gpr/eventDetails?eSourceNumber=53000-eRFP-002089-2027&sourceSystemType=jag)