# Great Lakes Water Authority (GLWA) Bonfire #REQ - 0010583

GLWA SaaS Computer Aided Dispatch Solution

**Posted:** October 07, 2026
**Respond By:** November 12, 2026
**Identifier:** REQ - 0010583
**NAICS:** 513210, 541511, 541512, 541519

The Great Lakes Water Authority is seeking a SaaS Computer Aided Dispatch solution to support its dispatch operations and workflows.
- **Government buyer:** Great Lakes Water Authority (GLWA), a local authority in Detroit, Wayne County, Michigan.
- **Procurement:** Proposals are requested for a configurable, cloud-based CAD solution.
- **OEMs and vendors:** No OEMs, product brands, or vendors are named in the solicitation.
- **Product requested:** One SaaS CAD solution; no quantity, part number, or specific brand is provided.
- **Key capabilities and requirements:** Dispatch workflows, configurability, user experience, technical architecture and integrations, security, compliance, data governance, implementation, and ongoing support.
- **Requested vendor materials:** Responses to the CAD template and requirements, certifications, proposed solution and implementation plan, qualifications and experience, security questionnaire, and a product presentation and demonstration.
- **Services:** Implementation and support for the proposed solution, plus a presentation and demonstration.
- **Performance period:** Not specified in the available information.

### Description

This RFP seeks information from qualified consultants about Software-as-a-Service (SaaS) Computer Aided Dispatch (CAD) solutions. Proposed solutions should address capabilities and workflows, configurability and user experience, technical architecture and integrations, security and data governance, implementation and support, and a product demonstration. Required submissions include a completed response template, vendor certifications, a subcontractor list, a proposed solution and implementation plan, and responses to administrative, technical, and security requirements.

[View original listing](https://glwater.bonfirehub.com/opportunities/254027)