# SAM #70CTD026FR0000055

Interim VSPTS operations and maintenance support for DHS/ICE

**Buyer:** ICE IT Division
**Posted:** October 07, 2026
**Identifier:** 70CTD026FR0000055
**NAICS:** 541512, 541511, 541513

This DHS/ICE action concerns continued operations and maintenance for the Visa Security Program Tracking System (VSPTS), with Steampunk Inc. identified for sole-source interim support.
- **Agency and program:** Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Homeland Security Investigations (HSI), Visa Security Program.
- **Contractor:** Steampunk Inc. is identified in the justification as the provider of continued support.
- **Work requested:** Adaptive, perfective, corrective, and preventive maintenance; system enhancements and documentation updates; AWS GovCloud support; and Tier 2/3 help desk support.
- **Purpose:** Maintain uninterrupted VSPTS operations while ICE transitions toward a modernized solution using Palantir Foundry.
- **Other support areas in the initial release:** Configuration management, training, security and ISSO support, queries and reporting, external interfaces and data exchange, database and lifecycle management, certification and accreditation documentation, and task order management.
- **Products and quantities:** No product line items, part numbers, or quantities are identified.
- **Schedule and value:** The provided information gives no performance dates, duration, or contract value.

### Description

<p>This procurement provides Operations and Maintenance (O&amp;M)&nbsp;Support&nbsp;Services for the Department of Homeland Security (DHS)&nbsp;/&nbsp;Immigration &amp; Customs Enforcement (ICE)&nbsp;/&nbsp;Homeland Security Investigations (HSI)&nbsp;Visa Security Program&nbsp;(VSP).&nbsp;The VSP&nbsp;requires&nbsp;Information Technology&nbsp;(IT) support to&nbsp;maintain&nbsp;the&nbsp;Visa Security Program Tracking System (VSPTS) Software O&amp;M Support Services.&nbsp;</p>

<p>Tasks Included but not limited to:&nbsp;</p>

<p><strong>Task 1 - Software Maintenance &ndash; Tiered&nbsp; Support</strong></p>

<p><strong>Task 2 - System Support</strong></p>

<p><strong>Task 3 - Configuration Management</strong></p>

<p><strong>Task 4 - Training Support</strong></p>

<p><strong>Task 5 - System Security / ISSO Support</strong></p>

<p><strong>Task 6 &ndash; Queries and Reporting</strong></p>

<p><strong>Task 7 - Support of External Interfaces and Data Imports/Exports</strong></p>

<p><strong>Task 8 - System Enhancements and Maintenance</strong></p>

<p><strong>Task 9 - VSPTS Database Management</strong></p>

<p><strong>Task 13: System Lifecycle Management (SLM) and Deliverables</strong></p>

<p><strong>Task 14: Certification and Accreditation (C&amp;A) Documentation</strong></p>

<p><strong>Task 15: Task Order Management</strong></p>

[View original listing](https://sam.gov/opp/e25b8eade1f9433f8e57fc27d7bfc35b/view)