# US SLED #AK27-106

Utah forensic laboratories seek five-year Ideagen Qualtrax hosting and support

**Posted:** October 02, 2026
**Respond By:** October 16, 2026
**Identifier:** AK27-106
**NAICS:** 541511, 541512, 518210

Utah is seeking a five-year hosted document-control and quality-management service for its forensic laboratories.
- **Government buyer:** State of Utah Division of Purchasing, procuring for the Utah Department of Public Safety, Bureau of Forensic Services (BFS); the Toxicology Laboratory also uses the system. The identified office is the Bureau of Forensic Services Laboratory System.
- **Incumbent OEM and platform:** **Ideagen** is the named OEM, and **Qualtrax** is the existing document-control platform. The service must preserve and support current BFS Qualtrax data.
- **Requested service:** Five years of cloud hosting, monitoring, security, automated backups, maintenance, software upgrades, and technical support. No product part numbers or separate hardware quantities are specified.
- **Capabilities and requirements:** Document lifecycle and version control, linked documents and templates, configurable workflows and alerts, standards mapping and gap analysis, audit and corrective-action management, employee training and comprehension testing, and user-created reports without programming support. Unlimited users must be able to view documents and workflows and complete employee testing; single sign-on is required.
- **Compliance:** The vendor must meet FedRAMP or GovRAMP requirements and maintain ISO 9001 certification. The system must support laboratory requirements including ISO/IEC 17025:2017, ANAB AR3125, and FBI Quality Assurance Standards for forensic DNA laboratories. Proposals require at least 10 years of proven quality document-control experience in forensic science.
- **Budget and pricing:** The stated project budget is $70,000 for five years. Proposals must price each of the five years and the total project, include direct and indirect performance costs, and guarantee pricing for one year; additional charges are not allowed.
- **Other named vendors and technologies:** WORLDDOX, Laserfiche, Microsoft Access, Oracle, Sybase, SQL Server, AWS, GCP, and Azure appear as general software or cloud examples, not as specified solutions for this request.

### Description

The State of Utah is seeking a five-year contract for updates, support, and maintenance of the Qualtrax Document Control System used by the Bureau of Forensic Services and Toxicology Laboratory. The scope includes cloud hosting, monitoring, security, automated backups, software maintenance and upgrades, and document-control and compliance capabilities supporting laboratory accreditation and audits. The system must support single sign-on, maintain existing BFS Qualtrax data, and meet the stated FedRAMP or GovRAMP and ISO 9001 requirements. The source states an estimated project budget of $70,000 for five years and anticipates a single contract award.

[View original listing](https://utah.bonfirehub.com/opportunities/256928)