# Richland School District 2 Opengov #26-2705

K–12 Human Resources Case Management and Investigation Platform

**Posted:** October 01, 2026
**Respond By:** October 21, 2026
**Identifier:** 26-2705
**NAICS:** 541511, 541512

Richland School District Two is seeking a district-wide cloud platform to manage Human Resources cases and investigations.
- **Buyer:** Richland School District Two, Human Resources, Columbia, South Carolina.
- **Requested solution:** Secure, cloud-based K–12 case management and investigation software for Human Resources, Employee Relations, ADA accommodation management, Compliance, and administrative investigations.
- **Core capabilities:** Centralized incident intake and case records; configurable workflows; investigation tracking and documentation; participant communications; reporting and dashboards; and audit trails.
- **Security and data requirements:** Role- and case-based access controls, encryption, multifactor authentication, backups, disaster recovery, and support for applicable education, employment, records-retention, and legal-hold requirements. District data remains District property; migration requires District authorization and an approved plan. Data export and integrations are also required.
- **Implementation and support:** Include implementation, project management, configuration, data migration, integrations, training, maintenance, and ongoing technical support.
- **Pricing items:** One initial annual software subscription, four optional annual subscription renewals, one-time implementation services, and ongoing support and maintenance. No part numbers or quantities beyond one for each priced subscription year and implementation are specified.
- **OEMs and vendors:** No software manufacturer, OEM, product brand, or reseller is named in the solicitation.
- **Notable qualifications and evaluation:** Offerors should show experience implementing case or investigation management solutions for K–12 public school districts, with references from at least two such districts. Evaluation considers the solution, cost, qualifications and experience, implementation services, and compliance.

### Description

Richland School District Two is seeking proposals for a secure, cloud-based case management and investigation platform for district-wide incident reporting, case intake, workflow management, documentation, investigation tracking, and reporting. The solution is intended to support Human Resources, Employee Relations, and Compliance, including ADA accommodation management and administrative investigations. Required capabilities include configurable workflows, confidential access controls, reporting and audit trails, security and records-management safeguards, data migration and export, integrations, implementation, training, maintenance, and ongoing support. Proposals must be submitted electronically through the District’s e-Procurement Portal by October 21, 2026, at 2:00 p.m. Eastern Time.

[View original listing](https://procurement.opengov.com/portal/richland2/projects/289605)