# Ohio Procurement Portal #SRC0000042177

Ohio seeks RiseUp retail and customer-service textbooks and instructor guides

**Posted:** September 28, 2026
**Respond By:** October 14, 2026
**Identifier:** SRC0000042177
**NAICS:** 459410

Ohio’s Operation Support Center is seeking RiseUp-branded course materials for retail and customer-service training.
- **Buyer:** State of Ohio, Operation Support Center DRCFRA, Columbus, Franklin County.
- **Named brand:** **RiseUp** is specified on the requested materials; no manufacturer, publisher, or vendor is identified.
- **Products:** 18 student textbooks and 1 instructor guide for each of four subjects: Customer Service & Sales; Business of Retail Operations & Profit; Retail Industry Fundamentals; and Supply Chain, Inventory & Logistics. No part numbers are provided.
- **Shipping:** One shipping line item; shipping costs must be included in the quote.
- **Notable requirement:** The buyer will consider the lowest and most complete quote. This is a one-time purchase, not an annual subscription.

### Description

The solicitation requests RiseUp textbooks and instructor guides for customer service and sales, retail operations and profit, retail industry fundamentals, and supply chain, inventory and logistics. The bid schedule lists 18 copies of each textbook and one instructor guide for each subject, plus one shipping line item. Shipping costs must be included in the quote, and the lowest and most complete quote will be considered. Requested delivery is October 12, 2026.

[View original listing](https://ohiobuys.ohio.gov/page.aspx/en/bpm/process_manage_extranet/58262)