# SAM #19AQMM26F1435

Sole-source WHA/EX IT systems support order to Nakupuna Federal LLC

**Buyer:** Bureau of Administration Acquisitions Division
**Posted:** September 30, 2026
**Identifier:** 19AQMM26F1435
**NAICS:** 541990, 541512, 541513, 541519, 541511

The Department of State documented a sole-source, time-and-materials order for continued IT support for the Bureau of Western Hemisphere Affairs (WHA/EX).
- **Award and rationale**
  - The order is to Nakupuna Federal LLC under GSA MAS contract 47QTCA26D003Q.
  - The justification cites urgent continuity needs and says Nakupuna is the only Schedule source able to meet the required schedule.
  - A replacement procurement is planned as a competitive small-business set-aside.
- **Services required**
  - Modernize, administer, and support SharePoint and Microsoft 365, including governance, data management, development, and training.
  - Build Power Platform solutions using Power Automate and Power Apps.
  - Support security policies, incident response for unauthorized device connections, network services, OpenNet, VPN, and Red Phone troubleshooting.
  - Provide multimedia graphic design and Apple device configuration and support.
  - Manage mobile devices, migrate from VMware Workspace ONE to Microsoft Intune, and oversee mobile data plans.
- **Personnel and security**
  - Some contractor personnel may need Secret or Top Secret clearances; the contractor must maintain the applicable facility clearance.
- **Period and value**
  - The estimated potential period is 12 months: a 6-month base period plus a potential 6-month extension under FAR 52.217-8.
  - The replacement contract timeline is expected not to exceed September 28, 2027. No start date, staffing level, or contract value is provided; the value range below is an estimate only.

### Description

<p>Continuation of this requirement is essential and supports the use of a&nbsp;sole-source approach because the requirement necessitates systems support services provided by personnel with the knowledge and capability&nbsp;to identify, analyze, and execute accepted principles, methods, and guidelines for the Bureau of Western Hemisphere Affairs (WHA/EX).</p>

[View original listing](https://sam.gov/opp/5c6a815629034f418df531599623fd91/view)