# Mississippi Procurement Portal #3170036675

City of Jackson integrated municipal ERP, permitting, 311, and asset-management solution

**Posted:** September 29, 2026
**Respond By:** October 06, 2026
**Identifier:** 3170036675
**NAICS:** 541511, 541512, 541519

The City of Jackson is seeking an integrated municipal ERP and service-management platform, with separate Parks and Recreation purchasing items also appearing in the attachments.
- **Government buyer:** City of Jackson, Mississippi, Department of Planning & Development; the solicitation is issued through MPTAP. The separate purchasing documents identify the City’s Parks and Recreation department.
- **Core procurement:** An integrated platform for permitting and land management, licensing, inspections, code enforcement, planning and zoning, grant and housing programs, 311 service requests, and Public Works/stormwater asset and work management.
- **Key capabilities:** Track projects and capital improvements, budgets and funding, contracts, commitments, change orders and payments; connect assets and projects with GIS; provide reporting and dashboards, integrations, departmental request queues, and multi-step workflows.
- **Data and integration:** The City seeks migration or retention of approximately **360,000 Cityworks service requests**. The 311 database has 314 problem types and 23 request categories. The platform should integrate with **Tyler Technologies Munis** for financial management rather than replace it.
- **Named platforms and vendors:** **Tyler Technologies/Munis, OpenGov, Cityworks, and CitySourced** are referenced as existing or relevant platforms. The City identifies OpenGov as its current permitting platform and Cityworks and CitySourced as current 311-related systems. Separate purchasing documents name Aquatech, Leslie’s, Business and Office Konnextions, and Crawford Electric; the Crawford Electric line-item details are not identifiable.
- **Notable requirements:** The City prefers a consolidated, single-vendor solution, while allowing module-specific proposals if they reduce the number of platforms. Public Works includes stormwater and drainage assets, with potential coverage of streets, bridges, traffic infrastructure, facilities, fleet, sidewalks/ADA assets, signs, and other municipal infrastructure. Commercial cloud is acceptable if it meets the RFP’s security and data-protection requirements; a government-only cloud is not required.
- **Separate attachment items:** The Parks and Recreation documents list pool plaster patching, splash-pad filtration leak repair, door replacement and hardware, a pump, and HVAC/refrigerant and brazing supplies. These items are unrelated to the ERP scope and are detailed in the line-item lists below.

### Description

This is Addendum No. 1 to the City of Jackson’s ERP RFP, providing official responses to vendor questions and extending the proposal deadline to October 6, 2026. The ERP RFP covers a city enterprise resource planning and related permitting, grant management, housing, 311, and public works/stormwater asset management needs. The addendum says the questions and responses should be read with the original RFP and other addenda. The City expresses a preference for a single-vendor solution, while noting some module-specific proposals may be considered under the stated conditions.

[View original listing](https://www.ms.gov/dfa/contract_bid_search/Bid/Details/46627?AppId=1)