# Sampson County Granicus #004-26

Sampson County 199-Device Managed Print and Replacement Equipment Program

**Posted:** September 29, 2026
**Respond By:** October 20, 2026
**Identifier:** 004-26
**NAICS:** 532420, 423420

Sampson County is seeking a five-year managed print program for its 199-device fleet, with replacement equipment and printing costs bundled into fixed per-page rates.
- **Government buyer:** County of Sampson, North Carolina; Sampson County Finance Department. Participating departments include Social Services, Health, Aging/Senior Services, Tax, Finance, and Cooperative Extension.
- **OEMs and vendors:** No printer OEM, manufacturer, reseller, or vendor is named, and no replacement models or part numbers are specified. The contractor will retain ownership of supplied equipment.
- **Equipment requested:** 199 new, current-model laser printers and multifunction devices (189 monochrome and 10 color; four are multifunction devices), plus at least one backup unit available for immediate placement when a device is expected to be out of service for more than six consecutive business hours. Replacements must meet or exceed the scheduled devices’ capabilities and be network-compatible and Energy Star rated or equivalent. Used, refurbished, demonstration, and discontinued equipment is not acceptable.
- **Print program and service:** Fixed rates for black-and-white and color prints include equipment, toner and other operating supplies, consumables, parts, maintenance, repairs, labor, service, and backup units; paper is excluded. Annual planning volumes are 2,270,938 black-and-white pages and 92,991 color pages, with no guaranteed minimum. Black-and-white pages printed on color devices are billed at the black-and-white rate; scanning and outbound faxing are not charged.
- **Notable support requirements:** Contractor delivers, installs, configures, and connects equipment to the County network; provides initial staff training within one business day of installation and additional training as needed at no added cost; responds to service calls within one business hour and sends a qualified technician onsite within four business hours. The County may require device replacement at no cost after five calls for the same problem within three weeks.
- **Billing and closeout:** Separate monthly invoices are required for each participating department, with device serial numbers, meter readings, and print totals. At contract end, equipment must be removed within one business week, with return transportation at no charge.
- **Other supplied attachment summaries:** The materials also list separate Roseboro EMS building construction bid items and park concession services. These do not appear to be part of the managed print requirement; their summarized line items are included below to preserve the attachment inventory.

### Description

Sampson County seeks proposals for a fixed cost-per-print program for its laser printers and multifunction devices across six County departments. The selected contractor will furnish, deliver, install, configure, and maintain new equipment, and provide operating supplies, replacement parts, and repair labor, excluding paper. The scope also includes staff training and separate, device-detailed invoices for each participating department. The County’s current fleet includes 199 devices.

[View original listing](https://www.sampsoncountync.gov/Business/Bids-and-RFPs)