# Illinois BidBuy #26-418DCFS-PROCU-B-52953

Illinois DCFS seeks vendor for Putative Father Registry system operation and maintenance

**Posted:** September 29, 2026
**Respond By:** October 20, 2026
**Identifier:** 26-418DCFS-PROCU-B-52953
**NAICS:** 518210

This opportunity from the Illinois Department of Children and Family Services (DCFS) seeks a vendor to operate and maintain the Putative Father Registry (PFR) system, supporting adoption-related legal processes.
- Government Buyer:
  - Illinois Department of Children and Family Services (DCFS)
  - Contact: Heidi E. Mueller by Will Blount-Stephens
- Products/Services Requested:
  - Administration and operation of the Putative Father Registry (PFR)
  - Secure web-based system hosting and maintenance
  - Father registration processing and search request fulfillment (2-business-day SLA)
  - Certification issuance, fee billing and collection
  - Spanish-language and translation support
  - Continuous quality improvement, user guide maintenance, monthly and annual reporting
  - SOC 1 and SOC 2 audit coordination
  - Application/database server hosting, encryption, browser compatibility, system updates
  - Physical security (access controls, cameras, generators, UPS, alarms)
  - Backup and disaster recovery infrastructure, semi-annual disaster recovery testing
  - Transition-in activities: data migration, software/documentation transfer, knowledge transfer, parallel operations (minimum 30 days), verification testing
- Unique/Notable Requirements:
  - 2-business-day service level for search requests
  - Bilingual (Spanish) support
  - Disaster recovery and physical security standards
  - SOC audit reporting
  - Transition-in and transition-out support
  - Fee structure: $75 per non-DCFS adoption search, with exemptions for certain categories
  - Contract term up to 10 years, with firm fixed pricing per year
  - Set aside for small businesses
- No specific OEMs or vendors are named in the solicitation.
- No hardware or software part numbers specified; focus is on system operation, hosting, and support services.

### Description

The Illinois Department of Children and Family Services (DCFS) is soliciting bids for the administration of the Putative Father Registry (PFR). The PFR is a statutory program designed to facilitate the registration of putative fathers, provide certification of registration, maintain confidentiality, and conduct searches for interested parties such as mothers, fathers, child welfare agencies, adoptive parents, and attorneys. The contract includes operations and staffing for father registration processing, search request processing, certification issuance, fee billing and collection, Spanish-language support, continuous quality improvement activities, monthly and annual reporting, and system hosting, maintenance, and security. The solicitation requires vendors to provide firm and fixed pricing for each contract year and includes transition-in activities such as data migration and knowledge transfer.

[View original listing](https://www.bidbuy.illinois.gov/bso/external/bidDetail.sda?docId=26-418DCFS-PROCU-B-52953&external=true&parentUrl=close)