# Alberta Purchasing #26-1577

Call Centre Services for City of Calgary Building and Property Maintenance

**Posted:** September 28, 2026
**Respond By:** October 27, 2026
**Identifier:** 26-1577
**NAICS:** 561422, 561421

The City of Calgary is seeking outsourced call centre support for its Building and Property Maintenance Services.
- **Government buyer:** City of Calgary.
- **Requested service:** Call centre services supporting building and property maintenance operations; no part numbers or quantities are specified.
- **OEMs and named service vendors:** No call centre OEMs or service vendors are identified in the opportunity.
- **Notable requirements:** Prequalification is not required.
- **Contract term:** An initial three-year term, with two optional three-year renewals, for up to nine years total.

### Description

The City of Calgary is seeking call centre services for building and property maintenance services. No prequalification is required. The agreement will have an initial three-year term and may be renewed for two additional three-year terms if mutually agreeable, for a maximum term of nine years. Bids and questions must be submitted through the SAP Business Network portal; hard-copy submissions are not accepted.

[View original listing](https://purchasing.alberta.ca/posting/AB-2026-06559)