# SAM #75H70626R00032

Maintenance and Support Subscription for InformaCast Notification System at GPAIHS

**Buyer:** IHS Great Plains Area
**Posted:** September 27, 2026
**Respond By:** October 26, 2026
**Identifier:** 75H70626R00032
**NAICS:** 541519, 541512

This opportunity from the Great Plains Area Indian Health Service (GPAIHS) seeks maintenance and support for its telecommunications notification system.
- Government Buyer:
  - Indian Health Service, Great Plains Area, Division of Acquisition Management
- OEM Highlight:
  - Singlewire Software is the OEM for the InformaCast Advanced Notification Enterprise system
- Vendors:
  - No specific resellers or integrators named; procurement is set aside for Service-Disabled Veteran-Owned Small Businesses
- Products/Services Requested:
  - InformaCast Advanced Notification Enterprise Subscription Licensing Term (1 Year)
    - Part Number: 7540-01-152-8067
    - Quantity: 1
    - Covers all licensed endpoints
  - Maintenance and support subscription for InformaCast system
    - Includes software updates, technical support, upgrades, patches, and compatibility with existing VoIP infrastructure
- Unique Requirements:
  - Must maintain emergency notification, operational messaging, and safety communications across GPAIHS healthcare facilities
  - Subscription must ensure continued compatibility and security for all endpoints
  - Performance period is one year, with possible six-month extension
  - Set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBC)
- Technical Information:
  - Solution must integrate with existing VoIP infrastructure
  - All licensed endpoints must be covered under the subscription
  - No degradation of system functionality is permitted during the contract period

### Description

<p>Firm-Fixed Price, Non-Personal, Commercial&nbsp;Service, Purchase Order for a maintenance and&nbsp;support subscription that will provide software&nbsp;updates, technical support, and continued&nbsp;compatibility with existing telecommunications&nbsp;environment for the Great Plains Area (GPAIHS)&nbsp;Office of Information Technology to provide&nbsp;critical emergency notification capabilities,&nbsp;operational messaging, and safety communications&nbsp;across the GPAIHS healthcare facilities.</p>

[View original listing](https://sam.gov/opp/1fe1c05793c449089aebd8d0f0213701/view)