# North Carolina eVP #72-PPBW27017

UNC Wilmington Police Department seeks integrated CAD/RMS software solution with mobile and cloud capabilities

**Posted:** September 25, 2026
**Respond By:** October 27, 2026
**Identifier:** 72-PPBW27017
**NAICS:** 541511, 541512

UNC Wilmington Police Department is seeking a comprehensive software solution to modernize its dispatch and records management capabilities.
- Government Buyer:
  - University of North Carolina at Wilmington (UNCW) Police Department
  - Managed by UNCW Purchasing Services
- Products/Services Requested:
  - Fully integrated Computer Aided Dispatch (CAD) and Records Management System (RMS)
  - Mobile field reporting and Mobile CAD
  - Evidence and property management
  - Cloud-based hosting
  - Real-time synchronization between CAD and RMS
  - Integrations required:
    - NCIC/DCI (criminal justice information)
    - Genetec (security system integration)
    - Microsoft 365 (productivity suite integration)
    - FBI NIBRS, North Carolina SBI, and AOC reporting
- Line Items:
  - Software implementation (one-time cost)
  - Annual software subscription
  - Annual software maintenance
  - Training (if applicable)
  - Other unspecified costs
- Unique/Notable Requirements:
  - Solution must support state and federal law enforcement reporting standards
  - Cloud-based hosting and transition assistance required
  - Vendors must be registered with North Carolina's Electronic Vendor Portal
  - Contract term: 3 years, with two optional 1-year renewals
  - Transition assistance for up to 3 months post-contract
- No specific OEMs or part numbers are mentioned; opportunity is open to all qualified software providers.

### Description

The UNC Wilmington Police Department (UPD) seeks to acquire a fully integrated software solution to replace its current Computer Aided Dispatch (CAD), Records Management System (RMS), and Field Reporting/Mobile CAD system. This procurement involves computer services related to CAD and RMS. Proposals are due by October 27, 2026, and will be publicly opened via Zoom. The solicitation requires vendors to be registered with the State of North Carolina's Electronic Vendor Portal to respond.

[View original listing](https://evp.nc.gov/solicitations//details/?id=579cf922-22b9-f111-aaac-001dd80d92a5)