# Georgia Procurement Registry #PE-77686-NONST-2027-000000013

Haralson County seeks bids for managed phone and circuit services, including support and redundancy.

**Posted:** September 25, 2026
**Respond By:** October 27, 2026
**Identifier:** PE-77686-NONST-2027-000000013
**NAICS:** 517911, 517312

Haralson County Government is seeking bids for managed phone and circuit services to modernize and support its communications infrastructure.
- Government Buyer:
  - Haralson County Government (Board of Commissioners), Buchanan, GA
- Scope of Services:
  - Managed phone services for approximately 165 phone extensions and 62 DIDs
  - Dedicated circuit for voice traffic with redundancy planning
  - Support for 12 fax machines using Fax over IP (requires ATA devices)
  - Compatibility with existing Polycom handsets (SoundPoint IP 335, VVX3xx, VVX4xx, SoundPoint IP 450, SoundPoint IP 650, Panasonic Cordless)
  - Features required: call flow management, auto attendant, hunt groups, presence, long distance service, and ongoing maintenance
- Unique Requirements:
  - Solutions must support or creatively replace Polycom devices; no specific OEMs mandated
  - Vendors must coordinate with the county's IT provider and provide architectural documentation
  - Fixed-cost proposal required (except for large/unplanned projects)
  - Mandatory Q&A meeting for bidders
- OEMs and Vendors:
  - Polycom (highlighted for device compatibility)
- Products/Services Requested:
  - Managed phone services, dedicated voice circuit, Fax over IP solution (12 ATA devices), implementation planning, ongoing maintenance and support

### Description

Haralson County is requesting bids for Phone and Circuit Services to provide managed phone services and support over a three-year period starting January 1, 2027. The services include providing a dedicated circuit for voice traffic, phone system and support, fax over IP for 12 fax machines, and coordination with the county's IT provider. The proposal must be a fixed cost and include devices, redundancy plans, call flow management, and support for existing Polycom handsets. The vendor must also provide implementation planning, architectural documentation, and ongoing maintenance support.

[View original listing](https://ssl.doas.state.ga.us/gpr/eventDetails?eSourceNumber=PE-77686-NONST-2027-000000013&sourceSystemType=gpr20)