# CanadaBuys #1000571680

Canada Revenue Agency seeks scalable AI-powered official languages learning solution

**Posted:** September 22, 2026
**Respond By:** October 22, 2026
**Identifier:** 1000571680
**NAICS:** 541512, 611430

The Canada Revenue Agency (CRA) is seeking information from vendors about scalable, AI-powered language learning solutions for employee second language acquisition (English or French).
- Government Buyer:
  - Canada Revenue Agency (CRA), Government of Canada
- OEMs and Vendors:
  - No specific OEMs or vendors named; open to all providers of AI-powered language learning solutions
- Products/Services Requested:
  - AI-powered official languages learning solution
    - Must support approximately 1,500 users initially, with potential for enterprise-wide expansion
    - Solution can be cloud-based or on-premises
    - Integration with Microsoft 365, Teams, SharePoint, Azure AD, and APIs
- Unique or Notable Requirements:
  - Accessibility compliance (WCAG 2.1 Level AA)
  - Security and privacy controls (Protected B compliance, encryption, privacy protection)
  - Data residency (data must remain within Canada)
  - Responsible AI practices (transparency, bias mitigation, human oversight)
  - Scalable deployment and flexible licensing/pricing options
  - Vendors must describe implementation, support models, and experience with government or highly regulated organizations
- UNSPSC codes referenced: 43231513 (office suite software), 43232501 (foreign language software), 81162000 (cloud-based SaaS)
- No specific brands or products named; RFI is open to all relevant solution providers.

### Description

The Canada Revenue Agency (CRA) is seeking information for a scalable, AI-powered language learning solution to support employees in learning their second official language (English or French). This initiative aims to enhance bilingual capacity, support succession planning, and provide high-quality services in both official languages. The CRA is exploring tools aligned with legislative requirements and modernization efforts to maintain and strengthen bilingual capacity across the organization. This Request for Information (RFI) is for market research and does not constitute a solicitation for bids or proposals.

[View original listing](https://canadabuys.canada.ca/en/tender-opportunities/tender-notice/cb-835-98331872)