# Eastern Montgomery County Waste System Authority Bonfire #26-55

Montgomery County Drug and Alcohol Consumer Satisfaction Survey Services Solicitation

**Posted:** September 21, 2026
**Respond By:** October 19, 2026
**Identifier:** 26-55
**NAICS:** 541910

Montgomery County, Pennsylvania is seeking a vendor to provide comprehensive Drug and Alcohol (D&A)/Substance Use Disorder (SUD) consumer satisfaction survey services.
- Government Buyer:
  - Montgomery County, Pennsylvania
  - Department responsible for D&A/SUD services
- Vendors/OEMs:
  - No specific OEMs or vendors are named in the solicitation
- Products/Services Requested:
  - Design, administration, analysis, reporting, and follow-up support for D&A/SUD consumer satisfaction and member experience surveys
  - Services must support system-wide quality monitoring and continuous improvement
  - Compliance with Pennsylvania HealthChoices requirements
  - Elevate the voice of individuals receiving D&A services
- Unique/Notable Requirements:
  - Must comply with HIPAA regulations
  - Data sharing and business associate agreements required
  - Submission of technical and budget proposals, acceptance of terms and conditions, and supporting documentation (e.g., current W9, Appendix A)
- No physical products or OEM-specific items are requested; focus is on professional survey and analysis services

### Description

Montgomery County is seeking an external vendor to design, administer, analyze, report, and support follow-up on Drug and Alcohol (D&A)/Substance Use Disorder (SUD) consumer satisfaction and member experience activities. The project aims to strengthen system-wide quality monitoring, support alignment with Pennsylvania HealthChoices expectations, elevate the voice of individuals receiving D&A services, and inform continuous quality improvement across D&A treatment and recovery support services. The solicitation includes requirements for technical proposals, budget/cost proposals, and acceptance of terms and conditions.

[View original listing](https://montcopa.bonfirehub.com/opportunities/253938)