# New Brunswick Opportunities Network #8027105-27

Government of New Brunswick seeks Electronic Document and Records Management System (EDRMS)

**Posted:** September 22, 2026
**Respond By:** October 19, 2026
**Identifier:** 8027105-27
**NAICS:** 541512

Service New Brunswick, representing the Government of New Brunswick, is seeking proposals for an Electronic Document and Records Management System (EDRMS) to become the standard enterprise solution for provincial records management.
- Government Buyer:
  - Government of New Brunswick (Service New Brunswick)
- OEMs and Vendors:
  - No specific OEMs or vendors are named; open to all qualified EDRMS manufacturers
- Products/Services Requested:
  - EDRMS SaaS licenses:
    - 50 Administrator user licenses (per month)
    - 2,450 User licenses (per month)
    - 500 Power User licenses (per month)
  - On-Premises EDRMS software:
    - 1,000 software licenses
    - 50 support and maintenance units
  - Professional services:
    - 50 hours Technical Architect
    - 50 hours Solutions Architect
- Unique/Notable Requirements:
  - Both SaaS and On-Premise solutions are eligible
  - Pricing must be based on reference configuration quantities
  - Compliance with privacy and security standards (PHIPAA, RTIPPA)
  - Mandatory privacy impact assessments
  - 24x7x365 technical support for SaaS solutions
  - Bilingual end-user support
  - Robust service level agreements for incident response and availability
  - Contract term up to 15 years (7 years initial, 8 years optional)
  - Discounts off Canadian published list prices required
  - Evaluation based on total cost using reference configuration model

### Description

This solicitation is an invitation to tender for an Electronic Records Management System. The procurement allows electronic bids and is issued by the Central Tendering Branch located in Fredericton, New Brunswick. The tender number is 8027105-27, with a closing date of October 19, 2026. The project includes detailed specifications and multiple appendices outlining financial, privacy, and IT security requirements, and is subject to Atlantic Provinces terms and conditions.

[View original listing](https://nbon-rpanb.gnb.ca/welcome?language=en)