# Quebec SEAO #21-065S

Ticket Management Solution RFI for Centre de services scolaire de Montréal

**Posted:** September 18, 2026
**Respond By:** October 14, 2026
**Identifier:** 21-065S
**NAICS:** 541512, 541519

The Centre de services scolaire de Montréal is seeking expressions of interest for a ticket management solution to improve its IT service management capabilities.
- Government Buyer:
  - Centre de services scolaire de Montréal (CSSDM), Montréal, Quebec, Canada
- Scope of Procurement:
  - Ticket management solution for IT service management
  - Includes software licenses and related computer hardware/software
- OEMs and Vendors:
  - No specific OEMs or vendors are mentioned in the solicitation
- Products/Services Requested:
  - Ticket management software solution
  - Software licenses
  - Computer hardware and software (general)
- Notable Requirements:
  - Open to all interested parties; no restrictive requirements
  - No specific product line items, part numbers, or quantities provided
  - Classified as a Request for Interest (RFI) to gauge market solutions
- Additional Details:
  - No estimated contract value or renewal options specified
  - Responses to be submitted directly to CSSDM

### Description

This solicitation is an expression of interest for a ticket management solution. The procurement is for goods related to software licenses and computer hardware and software. The buyer is the Centre de services scolaire de Montréal, located in Montréal, Quebec, Canada. Responses are due by October 14, 2026, and should be sent to ao.csdm@cssdm.gouv.qc.ca. No estimated contract value or renewal options are specified.

[View original listing](https://seao.gouv.qc.ca/avis-resultat-recherche/consulter?ItemId=bc2aefa6-9a4a-4bf9-a7b0-f40be27ea404)