# Santa Fe NM OpenGov #70-M0087-26-CP404

Amendment for continued development and support of the City of Santa Fe's utility billing system (CIS Infinity) by Advanced Utility Systems.

**Posted:** September 17, 2026
**Respond By:** October 17, 2026
**Identifier:** 70-M0087-26-CP404
**NAICS:** 541512

This contract amendment supports the City of Santa Fe's continued modernization of its utility billing system.
- Buyer: City of Santa Fe Public Utilities Department (Utility Billing)
- OEM/Vendor: Advanced Utility Systems (a business unit of N. Harris Computer Corporation)
- Products/Services Requested:
  - CIS Infinity Utility Billing System Phase 2 implementation and support
  - Integration with Conservation, OpenGov, Syncta, and Customer Contact Center platforms
  - Electronic bill presentment and payment (EBPP) interface
  - Scheduler implementation for automated billing operations
  - Business process review and optimization
  - Utility billing tier rate changes
  - Onsite implementation and operational support
- Notable Requirements:
  - Comprehensive integration with multiple third-party platforms
  - Automation and scheduling for billing operations
  - Tiered rate configuration and business process improvements
  - Significant onsite and operational support
- Contract Value: Increased by $2,416,966.61 to a total not to exceed $5,910,526.61
- Contract term extended to allow completion of expanded services

### Description

The City of Santa Fe Public Utilities Department requests review and approval of Amendment No. 1 to Munis Contract No. 3250248 with Advanced Utility Systems, a business unit of N. Harris Computer Corporation. The amendment covers the implementation, continued development, and support of the City’s new utility billing system, CIS Infinity. Phase 2 includes system interfaces, electronic payment integration, automation, business-process review, utility rate configuration, and onsite support. The contract amount is increased by $2,416,966.61 to a total not to exceed $5,910,526.61, and the term is extended to October 31, 2031.

[View original listing](https://procurement.opengov.com/portal/santafenm/projects/304420)