# SAM #70SBUR26Q00000216

Repair Services for General Dynamics Sectera vIPer Universal Secure Phones for USCIS

**Buyer:** USCIS Contracting Office
**Posted:** September 16, 2026
**Respond By:** September 15, 2026
**Identifier:** 70SBUR26Q00000216
**NAICS:** 811210, 811213, 811219

US Citizenship and Immigration Services (USCIS), under the Department of Homeland Security (DHS) Office of Information Technology, is seeking repair services for secure communications equipment.
- Government Buyer:
  - US Citizenship and Immigration Services (USCIS)
  - Department of Homeland Security (DHS)
  - Office of Information Technology (OIT), Information Security Division/RISCO COMSEC Section
- OEM Highlight:
  - General Dynamics Mission Systems, Inc. (OEM for Sectera vIPer Universal Secure Phone)
- Vendors Mentioned:
  - General Dynamics Mission Systems, Inc. (sole source contractor)
- Products/Services Requested:
  - Repair services for 34 General Dynamics Sectera vIPer Universal Secure Phones
    - NSA-certified secure VoIP phones supporting classified communications up to Top Secret/SCI
    - Repairs address both hardware and software issues
    - Part number not specified
- Unique/Notable Requirements:
  - Repairs must be completed within 120 days of contract award
  - Service agreement lasts one year from receipt of equipment
  - Sole source procurement due to OEM status and security requirements
  - Equipment supports classified communications, requiring NSA certification and operational readiness

### Description

<p>The contractor shall repair 34&nbsp;Sectera vIPer Universal Secure Phone&nbsp;units within 120 days of award Service agreements will go into effect on the date of the receipt of equipment by the USCIS, Office of Information Technology and will continue for 1 year from that date.</p>

[View original listing](https://sam.gov/opp/cc2c4a30ae5a431694a0b82abd22e2b0/view)