SAM #M67861-26-Q-0020

Sole Source Warranty and Maintenance for Spectrum Guard Pro Systems (Marine Forces Reserve)

This opportunity is a sole source procurement by Marine Forces Reserve for warranty and maintenance services on five Spectrum Guard Pro Systems. - Agency: Marine Forces Reserve (MARFORRES), Department of War - Sole source contract to Charon Technologies, LLC (exclusive maintenance provider for Spectrum Guard Pro) - OEM: PACTSTAR (manufacturer of Spectrum Guard Pro) - Scope: Comprehensive warranty and maintenance for five government-owned Spectrum Guard Pro kits - Includes hardware repair/replacement, software/firmware updates, and technical support - Coverage for all system components (e.g., units, transport cases, power supplies, batteries, accessories) - Technical Support Help Desk (Mon-Fri, 0800-1700 CST) - Strict Service Level Agreements and monthly reporting required - Contract Type: Firm Fixed Price - Period: One base year (12 months) starting 19 June 2026, with four 12-month option years (total up to 5 years) - Justification: Proprietary equipment, exclusive maintenance availability through original vendor - Estimated value for replacement parts: Spectrum Guard ($80,280), SG Transport Case ($925), SG Power Supply ($330), and other accessories - No other OEMs or vendors are considered capable of providing these services - Commercial competitors could include companies offering similar spectrum monitoring and maintenance solutions, but only PACTSTAR/Charon Technologies is eligible for this contract

Description

Marine Forces Reserve requires warrenty and maintenance services for five (5) Government-owned Spectrum Guard Pro Systems.  

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