James Madison University #RFP# SLD-1244

JMU Solicits Digital Strategy, Design, and Engagement Services for I'm Determined Center

James Madison University (JMU) is seeking a contractor to provide Digital Strategy, Design, and Engagement Services for the I'm Determined Center and other university departments. - Government Buyer: - James Madison University (JMU), Procurement Services, Harrisonburg, VA - Scope of Services: - Ongoing website maintenance, managed hosting, and design updates for www.imdetermined.org (WordPress CMS, Pantheon hosting) - Accessibility auditing and remediation, with requirements exceeding WCAG 2.2 AA standards - Development of guided user journeys, interactive educational modules, and curated resources for youth with disabilities, families, and educators - Content strategy, analytics implementation (Google Analytics), and support for asynchronous educator training modules - Responsive design, cloud hosting, and team directory maintenance - Translation services for multiple languages (Spanish, Arabic, Kurdish, Korean, Urdu, Vietnamese) - Potential for AI-driven features and support for additional JMU departments - Contract Structure: - Labor-based pricing with project-specific quotes for each engagement - Initial one-year term with four one-year renewal options; price increases limited by CPI-W - All deliverables, code, and documentation to be owned by JMU - Unique/Notable Requirements: - Strong emphasis on accessibility, user experience, and compliance with accessibility laws - Encouragement of participation from small, women-owned, and minority-owned businesses - No specific product part numbers or quantities; focus is on service capabilities and methodologies - No OEMs or hardware/software products are specified; the procurement is for professional digital services.

Description

James Madison University (JMU) is soliciting proposals for Digital Strategy, Design, and Engagement Services. The contract is intended to support the Virginia Department of Education's I'm Determined Center, which focuses on self-determination skills for youth with disabilities. The scope includes website maintenance, design updates, digital strategy, and engagement services primarily using WordPress and Pantheon hosting. The initial contract term is one year with four one-year renewal options, and the contractor will provide detailed project quotes for purchase orders. The current contractor is Riot of Colors LLC.

View original listing