CanadaBuys #BC8567

ICBC Extension of Genesys Solutions Architect Professional Services

ICBC, a provincial crown corporation under the Government of Canada, is seeking to extend professional services for a Genesys Solutions Architect. - Government Buyer: - Insurance Corporation of British Columbia (ICBC), a provincial crown corporation - OEMs and Vendors: - Genesys (OEM specializing in contact center and customer experience solutions) - Long View Systems Corporation (service provider) - Products/Services Requested: - Professional services for a Genesys Solutions Architect - No specific products or part numbers; focus is on specialized expertise - Service supports ICBC's business and technology initiatives, maintains project progress, ensures alignment with ICBC standards, and reduces delivery risk - Unique/Notable Requirements: - Extension of existing professional services contract - Emphasis on maintaining continuity and reducing risk for ongoing projects - No hardware or software procurement; strictly professional services - Estimated Contract Value: - Approximately CAD $169,000 - Place of Performance: - Insurance Corporation of British Columbia (ICBC), British Columbia, Canada

Description

The Insurance Corporation of British Columbia (ICBC) intends to extend the support and services of Genesys Solutions Architect until September 30, 2026, with Long View Systems Corporation. The contract is valued at approximately CAD $169,000 excluding applicable taxes. The purpose is to provide professional services for a Solutions Architect supporting ICBC's business and technology initiatives. The extension aims to maintain progress on current initiatives, support solution alignment with ICBC standards, and reduce delivery risk.

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