Education Service Center, Region 4 Ionwave #R42026-01 Addendum 1

Region 4 ESC Interpretation, Translation, and Language Accessibility Services Solicitation

Region 4 Education Service Center (ESC) in Houston, Texas is seeking proposals for a wide-ranging contract covering interpretation, translation, and related language accessibility services for its seven-county service area. - Government Buyer: - Region 4 Education Service Center (ESC), Houston, Texas - Services Requested: - Telephone and on-site speech interpretation (including American Sign Language and spoken languages) - Communication Access Real-Time Translation (CART) for real-time captioning - Video remote interpreting and CART - Sign language interpretation (primarily ASL, both in-person and virtual) - Intervener services for students with combined vision and hearing loss - Written translation and interpretation of documents (primarily Spanish, Vietnamese, and other languages) - Document creation (training materials, presentations, manuals) - Transcription services (live, recorded speech, audio, video, phone) - Open and closed captioning for video/audio content - Court reporting, dictation, and shorthand - Social media and graphic design literature - Other related services (training, testing, intercultural consulting) - Estimated Service Volumes: - 40-65 daily in-person ASL interpreters - 20-50 daily virtual ASL sessions - 4 full-day interveners - 5 full-day CART providers - 20-40 translated documents (primarily Spanish and Vietnamese) - Unique/Notable Requirements: - Certified interpreters required for ASL (BEI, NIC, EIPA) - Rapid response for emergency translation - Flexible pricing structures (per language, price ranges, surcharges) - Services must be available in a broad array of languages - Use of universally compatible software (e.g., Microsoft Word, Excel) - Interpreters must be U.S. citizens or legal residents - Vendors may bid on all or selected services; partial bids allowed - No specific OEMs or commercial vendors are named in the solicitation. - Place of Performance: - Region 4 ESC facilities and Houston area schools - Main contracting office: 7145 West Tidwell Road, Houston, TX 77092 - Contract Value: - Estimated up to $6 million - Period of Performance: - Initial one-year term with up to two one-year renewals; possible month-to-month extension up to six months

Description

Region 4 Education Service Center (ESC 4) is soliciting proposals for Interpretation and Translation Services and Related Solutions. The contract aims to provide a comprehensive range of products and services including telephone and on-site speech interpretation, Communication Access Real-Time Translation (CART), video remote interpreting, sign language interpretation, intervener services, written translation, transcription, captioning, court reporting, and related services. The contract will serve a seven-county area in Texas, supporting 47 public school districts and 40 charter schools, with over 1.2 million students and 105,000 educators. Vendors may bid on selected services and are required to submit proposals online by May 20, 2026.

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