City of Griffin Board of Commissioners' Workshop September 22, 2026

The City of Griffin Board of Commissioners held a workshop on September 22, 2026, focusing primarily on the operations and policy revisions of the customer service department. The presentation detailed the department's structure, staffing, and goals, including improvements to online utility contract processes and expanded customer service hours. Proposed policy updates included adjustments to payment deadlines, fee definitions, and a broken pipe credit policy. The board discussed operational efficiencies and customer service enhancements but did not take formal votes on these revisions during the workshop, noting the policies would be on the agenda for approval on October 13, 2026. Additionally, the board reviewed the proposed 2026 millage rate, recommending a rollback rate of 5.609 mills, representing a 34% decrease from the previous year, with plans for a single public hearing before adoption. The meeting also covered an interlocal agreement amendment related to the land bank authority's retention of property taxes, with commissioners expressing concerns about ceding tax revenue and preferring to maintain current arrangements. No contract awards or vendor selections were discussed, but budgetary and policy decisions with potential procurement implications were addressed.