Board of Water & Sewer Commissioners - June 22, 2026

The Board of Water & Sewer Commissioners meeting held on June 22, 2026, focused extensively on water supply challenges, infrastructure projects, and billing system modernization. Key procurement-related discussions included the ongoing smart meter replacement program, which has been publicly bid with bids under review, and the need for a detailed implementation plan for monthly electronic billing to improve customer service and reduce administrative costs. The board passed motions to require detailed documentation and justification for indirect cost allocations charged to the water and sewer enterprise fund, emphasizing transparency and accountability. They also discussed potential capital projects such as a new reservoir and water connection options, including a $5 million connection to Norwood's water supply, with concerns about long-term water supply sustainability and associated costs. Additionally, the board addressed the need for updated fee schedules related to inflow and infiltration (INI) and expressed frustration over delays in billing improvements despite significant investments. A motion was passed urging the town to implement monthly electronic billing to benefit ratepayers. The board also planned to seek updates from Western and Samson consultants on the Massachusetts Water Resources Authority (MWRA) water connection project at the next meeting.