LPSB - Board Insurance Committee Meeting - September 2, 2026

The Lafayette Parish School System Insurance Committee met on September 2, 2026, to review and discuss the group health insurance plan's financial performance, claims processing, and service metrics. The committee received detailed updates from Gallagher and Meritane representatives regarding the plan's cost trends, noting an overall decrease in per member per month claims costs compared to the previous year, attributed in part to network changes and direct contracting efforts. They discussed the transition of retirees to the Medicare Advantage plan and its impact on claims costs. The committee also addressed ongoing provider relations, claims processing challenges, and member service issues, including concerns from retirees about unpaid claims and higher out-of-pocket costs. Action items included improving communication protocols, adherence to the board-approved plan document, and plans for an external audit to ensure proper claims payments. The meeting concluded with a call for enhanced transparency and member engagement, including a proposed workshop to hear employee and retiree concerns directly.