Housing Connections Series: De-escalation and Communication Skills - June 29, 2026

This City of Ventura meeting held on June 29, 2026, was an educational session focused on de-escalation and communication skills within landlord-tenant relationships. Presented by a local real estate attorney and realtor, the session emphasized practical strategies for landlords to mitigate risks and manage conflicts through clear, documented communication and adherence to California landlord-tenant laws. Key topics included handling repair requests, rent payment disputes, tenant access issues, nuisance complaints, and disability accommodations. The discussion highlighted the importance of maintaining accurate records, following legal timelines, and avoiding aggressive or threatening language to prevent costly legal disputes. While no direct procurement or contracting decisions were made, the session underscored the need for landlords to engage qualified vendors promptly for repairs and maintain proper documentation for potential legal proceedings.