DDOT Virtual Monthly Community Input Meeting - May 21, 2026

The City of Detroit Department of Transportation (DDOT) held a virtual monthly community input meeting on May 21, 2026, to discuss transit service updates and gather public feedback. Key procurement-related topics included the announcement of approved hiring of an additional customer care agent for fiscal year 2027 to improve paratransit service responsiveness. The department also shared plans for potential service enhancements slated for June 2026, including expanded service days, earlier first trips, later last trips, and minor schedule adjustments on multiple routes. Additionally, DDOT is in the process of deploying new fare equipment to replace outdated systems, aiming to improve reliability and enable multiple payment forms, with coordination planned alongside SMART transit. Public comments highlighted concerns about fare enforcement, bus stop safety, and customer service issues, which DDOT committed to addressing through ongoing improvements and follow-up. A virtual public hearing on the proposed service changes was scheduled for June 4, 2026, inviting further community input.