July 13, 2026 CMH PQI Committee

The July 13, 2026 meeting of the Community Mental Health of Ottawa County Performance and Quality Improvement (PQI) Committee focused primarily on the ongoing partnership with IBH, a third-party analytics and evaluation vendor. The committee discussed formalizing IBH's role in outcome measurement and quality improvement processes, emphasizing the importance of objective, statistically rigorous analysis to support funding requests and program evaluation. IBH representatives highlighted their long-standing relationship with Ottawa CMH and their expertise in data-driven assessment and reporting, including support for evidence-based practices and fidelity monitoring. The meeting also included a detailed overview of the Assertive Community Treatment (ACT) program, its multidisciplinary team, and challenges in serving a high-need population, with discussions on service intensity, client engagement, and outcome measurement. Additionally, the committee reviewed discharge and readmission data dashboards, noting the complexity of defining treatment success and the need for nuanced data interpretation. A significant portion of the meeting addressed concerns about the current Medicaid funding allocation model within the regional entity (LRE), with committee members questioning its compliance with federal person-centered and needs-based funding requirements. The discussion underscored the need for a more transparent, needs-based funding methodology to better align resources with client needs, despite the political and financial challenges of redistributing funds. The committee was also briefed on the authority transition update, including ongoing negotiations with the county regarding service agreements and cash flow support. No formal votes on procurement or contracts were recorded, but the meeting reinforced the strategic importance of the IBH contract and data analytics in supporting Ottawa CMH's operational and funding strategies.