The Roll Call Room: Integrated Outreach Services Supervisor James Kammerer

This City of Mount Vernon, WA government television meeting featured James Kammerer, supervisor of the Integrated Outreach Services (IOS) team, discussing the team's role as an alternative response unit within the police department. The IOS team, composed of social workers and professionals including an advanced registered nurse practitioner (ARNP), handles mental health, substance use, and crisis calls to divert individuals from the criminal justice system and emergency rooms. The discussion highlighted the team's success in diverting 81 people from the justice system and providing case management for 71 individuals in 2025, emphasizing cost savings and improved community outcomes. The meeting also covered the expansion of the team, partnerships with local service providers, and plans for a new 30-day recovery center to enhance local treatment options. No specific procurement or contracting actions were discussed during this session.