Cable Television Advisory Committee Meeting Jun 26, 2026

The Town of Amherst Cable Television Advisory Committee held a meeting on June 26, 2026, primarily focused on reviewing the current cable franchise agreement with Comcast and planning for its renewal. Public comments highlighted customer service issues with Comcast, prompting the committee to plan a community survey to gather broader feedback. The committee discussed the timeline for the survey, aiming for responses by the end of July, with analysis and contract negotiation preparations to follow in August. They also reviewed equipment and service needs for Amherst Media and the town, with plans to consolidate requests for contract negotiations. The committee voted to delegate the preparation of a draft list of contract negotiation requests to the IT director and committee chair. Discussions included potential contract language improvements related to customer service metrics and exploring options for other cable providers like Spectrum, though legal counsel clarified the town's limited power to reject Comcast's contract renewal absent breach. Meeting minutes from previous sessions were approved, and the next meeting was tentatively scheduled for August 14, 2026.